Daisy -   FAQ


Frequently Asked Questions

Q: How do I place an order?

To place an order you at first have to add products you want to buy to the shopping basket. To do this you must have cookies in your browser enabled. Then you can click on Check Out in the shopping basket or in the right top of the products window.

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Q: How long does it take to receive the order I placed?

Travel time for your order via USPS Ground is five to six days. Priority mail is $5.00 per order additional. Express mail for Scarves is $25.00. Worldwide delivery varies to each country depending on what type of carrier. Use the comments section in the order section for additional shipping instructions.

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Q: When do I pay for this merchandise?

After you place your order fill in the form for either credit cards or send a check. Sorry no COD's.

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Q: Can I order something that is sold?

No, if we are out of something drop us a note and we can notify you or check back in a few days. If we are out of anything it generally takes about one week before they are back in stock.

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Q: Can I order any item I see?

Yes, any item is available, some are out of stock temporary is all, just write us and tell us what you are looking for.

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Q: What does it mean if there is no price?

The web site is new and all the information is not current yet.

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Q: What about shipping to foreign countries?

We ship world wide. Shipping price upon request.

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Q: I received my order and it is damaged

All our parcels are insured, just notify us and we will take care of this.

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Q: How much is freight to a place other than the US?

Our shipping charges vary for each country. Drop us a line.

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Q: Do you gift wrap?

Yes, we can, make a note in the comment section.

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Q:How do i recover my password?

Please contact our customer service and it will respond providing you with your new password.

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Q: How can I wash my scarf?
See care instructions attached to your scarf. 
Q:What kind of fabric are the scarves made of?
See fabric contents attached to your scarf.
Q:How do I store my scarf? 
You can store your scarf by folding and storing it in a drawer with dividers or you can simply hang it using hangers. 
Q:Can I iron and dry clean my scarf? 
 Yes, you can iron your scarf at low temperatures, and dry clean only when it becomes  soiled.